Shipping Policy
Processing Time
All orders are packed and shipped within 3–5 business days after purchase.
Packaging
Each piece is carefully wrapped with bubble wrap and cushioned with peanuts to ensure safe delivery. Pottery pieces never touch the box walls, and we take extra care to protect your handmade items.
Carrier & Tracking
We ship via USPS Priority Mail, which includes tracking and insurance for your peace of mind. Once your order ships, you’ll receive an email with your tracking number.
Shipping Rates
Please select the correct shipping option at checkout based on your order size:
1 item → $16
2–3 items → $22
4+ items → $30
(If you’re unsure which option to choose, contact us before completing your order.)
Delivery Times
USPS Priority Mail typically delivers within 2–5 business days after shipping.
Lost or Damaged Items
If your order arrives damaged or does not arrive, please contact us immediately at [your email address]. We’ll work with you to resolve the issue promptly.